Talk to the tower.
No ticket queues, no support tiers. Every message lands directly with the developer.
Choose a channel
What are you transmitting?
Transmission details
Send your
Send your
message.
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A human answers
Replies come from the developer who built the app, not an auto-responder.
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Response time
Usually within 24 hours on weekdays. Bug reports for live apps jump the queue.
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Privacy-first, here too
Your name and email are used to reply to you — nothing else. Never stored beyond the conversation, never shared.
Before you transmit
Quick answers.
Q·01 Where is my data stored?
On your device. Our apps don't have servers holding your information — no accounts, no cloud sync, no analytics. Every app includes a plain-English privacy policy explaining exactly what's stored locally and why.
Q·02 Is PassportTracker coming to Android?
It's iOS-only for now. If Android would get you on board, use the Ideas & Requests channel and tell us — real demand genuinely shapes what gets built next.
Q·03 What makes a great bug report?
Three things: what you did, what you expected, and what actually happened — plus your device model and iOS version. A screenshot is worth a thousand words. Reports like this usually get fixed in the next update.
Q·04 Will there ever be subscriptions?
No. Every app is free to use today, and if anything is ever paid it's paid once — never monthly. Updates and new features are always included at no extra cost.